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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Newly Energized Focused - Service Engineer Zoom Communications Employee Review

      5.0
      24 Jun 2025
      Service engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The current AI first initiatives have breathed new life into Zoom. Products are world class and are still bringing the world together as intended. Excellent, intelligent coworkers that always seem to go above and beyond to help each other and help solve customer issues.

      Cons

      Benefits have been reduced each year. Very few opportunities to move up in the company. Long hours, some language and culture barriers.

      avatar
      Zoom Communications Response
      1y
      It’s great to hear that you’re feeling energized by the AI-first initiatives and that your colleagues create a supportive environment focused on solving customer challenges. We note your feedback regarding benefits, career growth opportunities, and workload, and we appreciate you sharing your perspective. Thank you for your continued dedication, it's great to have you on the team!

      Explore other reviews about Zoom Communications

      5.0
      2 Jul 2026
      Product adoption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative company Strong leadership Opportunities to grow

      Cons

      Base pay remains low compared to broader market, but tons of upside with equity.

      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      3
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