Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 285 reviews)); "great benefits and stock options (RSU's)" ((in 187 reviews)); "Most people are great and collaborative." ((in 143 reviews)); "Good work life balance here" ((in 83 reviews)); "Pay is good and competitive; generous with promotions." ((in 80 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 50 reviews)); "there is no 401k match" ((in 21 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 11 reviews)); "Managers have favoritism." ((in 7 reviews))

What are employees saying about Zoom Communications redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications redundancy and their outlook for job security at Zoom Communications in 2026.

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Zoom Communications

Zoom Communications reviews

secret re-orgs and layoffs are common - Anonymous employee Zoom Communications Employee Review

2.0

12 Jun 2024

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

free food hybrid two days a week not bad imo, pretty lenient remote job pay decent tbh

Cons

currently in "wartime" mode so pushing team a lot morale low cuts and reorgs leading to layoffs leadership pushes for speed vs quality

Zoom Communications Response

Thank you for taking the time to share your experience at Zoom, we appreciate your positive feedback. Your insights are valuable as they help us understand what we are doing well. We also recognize and take seriously your concerns about the current work environment. We understand that these challenges can be difficult, and we are committed to addressing them to improve the overall experience for our team members. Your feedback about the balance between speed and quality is noted, and we will continue to work on finding the right balance to ensure both efficiency and high standards. If you have any further insights or would like to discuss your concerns in more detail, we encourage you to reach out to us at engagement@zoom.us. Your input is useful in helping us make meaningful improvements. Thank you for being a part of Zoom.

Explore other reviews about Zoom Communications

5.0

30 Jun 2026

Sales development representative (sdr)

Recommend

CEO approval

Business outlook

Pros

remote life with chill team

Cons

moderate pay at best in comparison to others

Zoom Communications Response

20h

It’s great to hear that you enjoyed the flexibility of remote work and being part of a supportive, collaborative team during your time at Zoom. We also appreciate your feedback regarding compensation. Perspectives like yours help highlight the importance of remaining competitive while continuing to provide a positive employee experience. Thank you for taking the time to share your thoughts.

1.0

23 Jun 2026

Support engineer

Recommend

CEO approval

Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

Zoom Communications Response

Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.

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Jobs at Zoom Communications

Mid-Market Account Executive

United States

US$139K - US$284K /yr

(Employer provided)

View job

AI Deployment Strategist

Remote

US$124K - US$271K /yr

(Employer provided)

View job

Head of Customer Success Transformation

United States

US$195K - US$366K /yr

(Employer provided)

View job

Account Executive-MidMarket Acquisition

Account Executive - Workvivo

United States

US$175K - US$389K /yr

(Employer provided)

View job

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secret re-orgs and layoffs are common - Anonymous employee Zoom Communications Employee Review

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