Great company to work for, for the first 2 weeks, then you realize how bad it actually is. - Analyst Zoom Communications Employee Review

2.0
7 Jul 2020
Recommend
CEO approval
Business outlook

Pros

-Fitness Reimbursements -Free lunch in the office -Free swag -Unlimited Vacation (if your manager will let you take it) -Fun Culture, but only in the Denver Office

Cons

-TERRIBLE LEADERSHIP (absolutely awful, they promote people to leadership roles based on length of time worked with the company, and not on their qualifications or quality of work. Most leaders have no idea what they're doing and are more like dictators) -Poor Work Life Balance --> Expected to work more than 40 hours a week/ look at your chat all day even on weekends -Company is filled with unintelligent people (no Doers, just a bunch of Delegaters, --> causes so many things to fall through the cracks) -Leadership never fixes things for the better, just look for quick fixes constantly (the downstream effect is that you'll have to contact 5 different teams just to figure out a simple problem) -Cross team communication is a nightmare, every team thinks they're the most important (they either won't answer you, tell you they're super busy even though everyone is busy, or they'll ask you for something with an unrealistic turn around time) -Don't get to take that much vacation time -No career opportunities (most vacant spots are filled by new hires, rather than hired within) -- promotions for non leadership roles are pretty non existent

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

avatar
Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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