Mid Market Account Executive - Mid Market Account Executive Zoom Communications Employee Review

5.0
18 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Where to begin: CEO is a truly caring and thoughtful person. He went out of his way to come by my cube just to see how I was doing and I thought that was awesome. He encourages anyone at anytime to reach out to him directly with ideas/thoughts to help Zoom become better so you don't get that "top down" structure - its very linear and all execs are accessible. Its from our CEO that the culture emanates from - "happiness". People here are really happy and you feel like its "your family" after the first few weeks. The product is second to none. Its shows well and is so superior to anything else in our space that you feel incredibly proud. The Zoom engineers never take their foot off the gas either and the innovations they are making to Zoom make selling it super-fun. Training I thought was executed flawlessly. I felt great coming out of it. The people around me have been so helpful and with such a collaborative product, getting a hold of anyone within the company for help is a click of the mouse.

Cons

Its hard to be critical of a company doing pretty much everything right. Obviously with such fast growth, there will be those growing pains but I'm not going to knock the company for that. We're growing because we're WINNING and people love our product. Can't find any fault in that.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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