I know Zoom sounds too good to be true but it truly is an incredible place to be! - Account Executive Zoom Communications Employee Review

5.0
16 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Though we've grown a lot in the past 5 years, we still have the startup feel and adaptability. LOVE what we sell and Zoom's genuine customer focus. The culture is fun and collaborative (we sell collaboration software, shocker)... Management has been well-chosen and extremely supportive, and when a position is not a good fit, Zoom is great about helping you find the right fit for each person, where they are not only successful, but also happy.

Cons

It is a VERY high-paced job, especially in certain segments. Though management is flexible with hours, you can expect long days (think 9-11 hours).

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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