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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Zoom was great but lost its way - Account Executive Zoom Communications Employee Review

      3.0
      6 Apr 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a great culture back in 2020 even if it was. The opportunities were plenty and customers were in need of video competing obviously during Covid.

      Cons

      Horrible culture began when they change leadership in the ANZ region. They did not promote anyone internally and decided to bring in outside leadership which completely destroyed culture and it became a rotating door of people getting a job and then leaving not long after because they realise how horrible it was.... they decided to throw the cheque-book at people outside the business rather than offering people internally who had succeeded any chance of progression.

      avatar
      Zoom Communications Response
      2mo
      Thank you for sharing your experience and perspective. It’s great to hear that you were part of Zoom during a time when the culture was strong and opportunities were abundant—those moments can be especially impactful. We also understand how changes in leadership and hiring strategies can influence team dynamics and overall culture, particularly at a regional level. Your feedback highlights the importance of balancing external hiring with internal growth opportunities, as well as ensuring that insights from frontline teams are heard and acted on. We appreciate you taking the time to provide such candid and detailed feedback.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      1mo
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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