8 Jan 2021
Anonymous employee
Zipcube Response
5yHi,
Let me start by thanking you for the feedback. One of our core value is to communicate openly with transparency. You have done so here and I will do my best to reply with the same mindset. I want you to know I take ownership for ways we let you down - we can always improve and feedback like this drives us to do so.
As much as I appreciate your feedback overall and have been reflecting on it. I can’t agree with all the points you’ve raised which I think are ambiguous/misleading. First, it is important to mention that you’ve joined the company in March 2020 and stayed 4 months with us. I disagree with your comment “Obviously, sales numbers have been low for a long time”: January and February 2020 have been our best months ever! After that it was the pandemic, and like many other businesses our activity has been affected.
I can’t agree with the comment that our team doesn’t enjoy working there. We’ve been working for years together. You’ve been here just 4 months during a very difficult time where we had to reinvent ourselves and innovate. Roles had to adapt to the new environment and challenges. Startups are notoriously rocky rides and requires everyone to adapt. I take full ownership that we have not been able to assist you more during that period, and honestly it was not an easy period for everyone.
Lockdown is easing, bookings are back and we’ve launched a new product that will revolutionise the “work from anywhere”. We have outstanding traction. We also have some openings now and will definitely entertain more senior members to help us gain more experience.
All in, I am sorry you’ve joined at a difficult time and would be open to speak further offline if you wish to do so.
Many thanks
Guillaume