Regrets - Customer Service Representative Zimmer Biomet Employee Review

1.0
16 Feb 2017
Recommend
CEO approval
Business outlook

Pros

The ONLY pros here; Benefits and salary

Cons

MANY broken promises (make sure you have EVERYTHING in writing, to the point of even writing your work hours in your contract), extreme poor management (if any), no appreciation for the value you bring to the team and absolutely zero room to move up even when you're told there is. This company works off dictatorship only; If there's any kind of issue whatsoever in your work environment - make sure not to say a thing to management because they couldn't care less and they will twist it to reprimand you for whatever it is. This company doesn't take ownership for it's own mistakes and they'd rather ignore any issues going on. I made the mistake of leaving a great job for this one. They will say anything they can to get you on their team, and once you join, you're dust to them.

Explore other reviews about Zimmer Biomet

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- Great people; collaborative and insightful, all focused on our mission

Cons

- No cons come to mind

2.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

You can get away with any behavior or language you choose to use; no repercussions at all.

Cons

Zimmer Biomet will work you into the ground and then still request more of your time. Driver usually work 10 - 12+ hours a day. You are also expected to be on-call once a month from Monday to Sunday. That means you get to work your weekend away, work overnight and early AM. You get to work 12 days straight with no break. They very rarely give raises or promotions. This company would rather hire a new person at a lower rate then to keep an employee and actually pay them. Work-life balance is non-existent. You will ultimately spend most of your time at work. You get 15 day PTO and sick time combined. You can request for time off but if you get paid for those days is another question. This company cares about profit over people. They make billions a year in profit but "doesn't have the money" to treat their employees well.

1
avatar
Zimmer Biomet Response
3mo
Thank you for taking the time to share your feedback and for the work you’ve contributed during your time with us. We’re sorry to hear your comments about workload, work-life balance and workplace culture. Our goal is to provide a supportive environment where employees feel respected and valued and feedback like yours is important in helping us understand where improvements may be needed.
See reviews by: Helpful|Rating|Date|All