Terrible - Stay Away - Account Executive Zignal Labs Employee Review

1.0
10 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Full work from home organization

Cons

The SVP of Customer Operations is a neurotic individual who is a nightmare to work with and probably should have been let go years ago. Outdated software that hasn't been updated in years, hard to imagine any marketing/comms company continuing to use their product. Sinking ship.

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1.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

I don't believe there is a good reason to work here anymore.

Cons

I was disenchanted with leadership when I left a while back. I wanted to write this review then, however I took a breath to be fair...I'm still shocked and appalled by what this company became. Zignal - at one point in time - was one of the companies disrupting the media monitoring (for lack of a better term) industry, forcing the old & stagnant platforms to adjust. We won some huge logos - Accenture, IBM, JPMorgan, Prudential - and had a ton of momentum which out of nowhere seemed to come to a slow. Then within a tight time-frame the head of sales, CRO, and the CEO left, followed by the CTO a bit later. Which was pretty much a bulk of the influential leadership within Zignal. FF to year or so later, for some reason the board gave the keys to the company to the head of Services who is an inexperienced and ineffective leader...the word "leader" used very loosely...and her lacky. Neither of whom was part of any notable account or win or decision made at Zignal, yet they ran the show along with the new CEO, who is as equally ineffective. Accounts are being lost left and right, yet nobody in a leadership role seems to get any blame.

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