Leadership Team are toxic - Head of Partnerships Zero Deposit Employee Review

1.0
11 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Good pay, comfortable working pattern

Cons

Toxic toxic toxic. CEO is a narcissist

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Zero Deposit Response
2y
It's never nice to read a one star review about our business and when we do, we naturally reflect on what we should learn from it and accept the feedback with good intent. There are things we can do better*. But we also do a lot well. We are a purpose driven business, fighting hard to save tenants millions per year in deposit costs and giving landlords much needed protection & peace of mind for their properties. We have a brilliant group of people at ZD who are hugely committed to this mission. Across the entire business, Our OfficeVibe score is 8.7 / 10 - that's 13% higher than the national average - which looks at engagement, connection to the purpose, salary & benefits, employee stress & mental health and much more. Employee Net Promoter Score which looks at employee satisfaction and loyalty is 44 (vs the national average of 24). We are equally an Insurtech business that's growing 70% year on year, with ambitious plans to deliver our vision and plan - it's an exciting place to be right now. Through this growth, people continue to develop their careers with us. We firmly believe that people should leave the business in a far better position than when they started. We can always do better, but we also do a lot very well. The description of the business does not tally with the experience of those in it. Our Leadership Team is an exceptional group of talented and committed people who demonstrate integrity and professionalism in their support of staff and the business. * We remain concerned about the authenticity of this review due to the various factual inaccuracies including that we have not had a Head of Partnerships in the business for a period of 5-7 years. Glassdoor has noted our concerns.

Explore other reviews about Zero Deposit

5.0
5 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote working Schedule flexibility Benefits

Cons

None that I can think of

5.0
5 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Zero Deposit is a fantastic place to work. Currently in a phase of growth, it’s a really exciting place to work. The products really do good for tenants and landlords. The products produced are aimed at making the rental process easier, faster and fairer. They're hyper-focused on doing the right thing (throughout the hierarchy), which is very refreshing in today's job market. The knowledge and experienced gained is unmatched by any larger companies, in fact, any other companies generally in my experience. If you’re willing to put the work in, you’ve got the opportunity to go far. ZD are willing to invest in people and help them grow. The leadership team (CEO and Directors) are very approachable and they’re all willing to help with anything. They’re also perfect for the roles they’re in which gives everyone confidence in the business, it's direction and it's new products. If you’re career hungry, work hard and have a passion for what you do, I couldn’t recommend enough.

Cons

There are no cons from my experience! If you’re not willing to work hard and learn; or if you're looking to sit back and relax, you’re probably better off going for a large conglomerate in a more monotonous role.

2
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Zero Deposit Response
2y
Thank you for taking the time to write the review and sharing your experience. We're very proud of how we're improving renting for landlords and tenants - and are very excited about the journey the business is on. As the business has grown (and keeps growing), this creates more opportunities for the team to develop their career - far faster than in more corporate businesses. We want people to leave the business in a far stronger position than when they started. Allowing people to focus on what they love/do best, and accelerating their careers, is something we're very much proud of.
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