Pros
It's a true shame because the pay is competitive and there was a time when you had real autonomy over managing your own schedule. My former colleagues are also some of the kindest, most dedicated people I've ever met, but there's a palpable sense of dread as everyone knows they're on a sinking ship. The good elements only make the toxic corporate mindset and the blatant disregard for both employees and students even more frustrating.
Cons
Of all the places I've worked, the relentless focus on profit over people here is truly disheartening. The sole goal is to maximize caseloads, with an explicit target of 100+ students just to be considered for advancement. You are under constant pressure to add more students, regardless of your capacity to provide quality service. It's abundantly clear that money is the only priority, not the actual well-being or education of the students. This greed is unsustainable and will be the company's downfall. The culture of distrust is cemented by the requirement to install spyware on your computer, so they can micromanage "productivity." This isn't about efficiency, it's about spying to disprove your claims of being over capacity, ensuring they can force even more students onto an already unsustainable caseload.