Horrible atmosphere - Customer Service Representative Zenith Global Logistics Employee Review

Good pay and great benefits

Extremely hard work and cold

Decent starting wage (now) with bonus potential. (Potential being the key word) Employees will work hard for you as long as you are fair to them. As how it should be everywhere. But not all management is a "people person"

As a supervisor, poor work/life balance. You work 60+ hour weeks, and get your schedules one week at a time. And when you do get the next weeks schedule, it's at the last possible second. (Late Friday or even Saturday.) Upper management has no idea how busy their supervisors truly are and are constantly adding more objectives and tasks to do on a daily basis, without taking anything away to try to help balance the workload. Absolutely NO room for advancement. The company will bring in outsiders to fill a job before it's even announced the position was open. Therefore nobody currently employed can express interest. They have upped the starting salary but that means they will hire in new supervisors at the same salary that a supervisor that has been there for a couple years is making now. Salary is now "negotiable" l, which is good for anyone coming in, but anyone that has been here for a bit is stuck and getting short changed. Their years experience means squat. There was talk of upping the salary of veteran supervisors but that quickly went away.