Pros
I joined nearly 18 months ago and was pleasantly suprised by how welcoming everyone was. The way different teams work together to support each other was a refreshing change for me. There is a genuine customer 1st culture that is felt from the top down, especially since the appointment of the new CEO. As a senior manager I feel I'm given the autonomy to manage my service area without being micro managed, but know support is there if I need it. It's fast paced but that means there's plenty of opportunity for development and growth. The organisation is committed to developing those that want to and good performance and success is recognised and appreciated.
Cons
It's a large organisation in terms of volume of stock which can be a bit daunting at first if you've come from somewhere smaller but you soon adapt and appreciate the different challenges and opportunities it brings. As with any organisation in the sector at the moment there are lots of challenges but YHG are facing them head on and don't shy away from where improvements need to be made.
