30 Mar 2025
Your Creative People Response
10moThank you for taking the time to share your perspective. We’re always striving to provide clarity and transparency about the expectations of our roles and the opportunities available to our team members.
When you joined our team, you understood you would be stepping into a senior creative leadership position, one with a clear job description that required strong skills across digital design, branding, and campaign development—core areas of our agency’s client work. While you presented yourself as multi-faceted in these areas, once you joined, it became clear your skills were primarily limited to smaller graphic design projects which limited your effectiveness for our clients. We worked with you for a year, but your skills created significant gaps in client delivery (often missing deadlines or delivering to the wire) and required each of our other three team leads to step in at various times to cover gaps or to coach you through feedback. They had to juggle their roles and some of yours.
We provided multiple opportunities for growth, including a 90-day formal development plan with creative coaching sessions from an experienced Creative Director and consistent feedback. Unfortunately, the required improvements weren’t met within that timeframe, even after extending to you an extra month. As a final help, we offered you an alternative designer role on the team with adjusted expectations, which you declined. Ultimately, for the sake of our clients and team, we needed to bring in a new Creative Director, who has since been successful in the role now for several years.
We regret that the role didn’t work out as originally intended. Our business relies on delivering top-quality creative work for our clients, and maintaining that standard is central to our values. We wish you the best in your future career endeavors!