Good for a While, Frustrating in the long run. - Retention Specialist Youi Employee Review

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The Social vibe on the Floor is great, and many of the Managers are nice.

Cons

The micromanaging by some managers is ridiculous. Putting Doubt into the Customer to save a policy is disingenuous. The top policy savers are put in positions of management, but just because someone has great performance, doesn't mean they have leadership qualities. 3 stars across the board, because whilst they try and live up to the 3-star rating, they fall down with the sneaky ways to save a policy. I never once saw the CEO of the Company... Nathaniel, whatever his name is.

Explore other reviews about Youi

4.0
24 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great culture for work life balance

Cons

- Can be a bit clunky dealing with bureaucracy

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture at first. Free bad coffee and great hot chocolate. Giveaways and high potential for earnings.

Cons

System is designed to lean heavily towards top earners and leaves no room for people to catch up if they have a bad week.

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