good place to work now - Call Center Agent Youcallmd Employee Review

5.0
8 Mar 2023
Recommend
CEO approval
Business outlook

Pros

very structured but open to change with my school hours. pay is fair and potential to grow. they offer health insurance medical and vision dental.

Cons

you have to spend lots of time learning medical terms. you also have to get training in security and privacy which is expected however one cannot start to untell one finishes all requirements. they do pay while training, however, cannot officially start until you complete all. tedious

Explore other reviews about Youcallmd

5.0
20 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Learned medical terminology. Due to an upcoming company there are only a handful of coworkers. You become really close to them like family.

Cons

The space we were in was a but small and at times te system would freeze causing or calls to be backed up. Which resulted in upset nurses doctors and patients

1.0
18 Jun 2024
Recommend
CEO approval
Business outlook

Pros

No drug testing or background checks

Cons

The owners (The doctors) do not care about your well-being. They only care about how many accurate pages you can send out for as cheap as possible. The managers pretend to care about your well-being, but have a very "you scratch my back, I'll scratch yours" attitude. I worked there for 3 years and only received 5 dollars in raises, I was a top performer and was promoted to supervisor in under a year. I ended up leaving for a much better paying job. I have been with the other employer for 2 years, and have received 9 dollars in raises. Do better, YouCall.

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