Pros
The product itself is good, it's affordable, and there's no long term contract necessarily.
Cons
Training just teaches you about the product, it doesn't necessarily teach you how to pitch it. There's not a structured pitch. I came from never having worked with restaurants and I felt very unprepared. I printed out the decks of training to have as reference. I asked countless times to listen in on cold calling, to hear how people were approaching their cold calls - it never happened. I was told 'it could' but, never did. I asked countless times to get a hold of calls from a rep who was doing very, very well... it never happened. Ultimately, my departure (their choice) was due to periods of inactivity. I came from a job that had lots of autonomy... and didn't require check ins. Here, if there was more than 20 minutes of no calls or emails, 'I'll assume you're not working.' Going through lists of restaurants and searching their websites, Google, and Yelp pages to learn about them, and see if it was a good fit, followed by doing that handfuls of times - and many times they were not a fit back to back to back... it takes time. I realized that I'd not be there long when on a Thursday I got written up for not being heard from for 2-3 hours after a doctor appointment, when I'd been sent elsewhere for further testing and my phone had died. I take accountability for that... The following day, I started my day at 8:30am, was doing something in my emails, and was 3 minutes late to the 9am team meeting. Later in the day I found out that the manager had called HR because I was 3 minutes late and 'she thought I wasn't coming to work that day.' That was my 'final warning.' It was quite clear that she was working me out. It wasn't surprising, I didn't feel as though this manager liked me in the interview process, and I felt as though they made her also hire me to give me a shot... and I probably should have taken that as a sign. When you read receives about Yelp being strict on their hours, and time... believe it. There is no autonomy... you will get an offer letter that is SALARY, but you are actually hourly, and you will need to use sick or PTO for a doctors appointment...