3 Aug 2024
Yelp Response
1yWe appreciate your feedback, and we're sorry to hear that your experience on our team was anything less than what you had hoped for, especially when it came to your experiences with your managers. That's not the experience we're striving for. Folks interested in leadership must go through two different programs before being selected to become people leaders. The Manager Development Program (MDP) is a classroom-based curriculum designed to teach the fundamentals of the manager role. Candidates who successfully pass MDP then need to earn a spot in our Coaching Development Program (CDP). This is a 3-month, on-the-job training. After candidates show they can coach and operate according to our standards, they can apply to be a manager.
We invite you to share further details about your experience by emailing employeefeedback@yelp.com. We strive to create a consistent and positive leadership experience across the board. We appreciate your help with those efforts!