Ask for help, or fail - Associate Technical Account Manager Yardi Systems Employee Review

Thank you for taking the time to write a review about your experience in our Atlanta location. We are so glad to hear that you enjoyed our collaborative culture, your supportive and helpful colleagues, and our onsite perks. Though your other experiences are quite different from what we hear from other employees, we take concerns seriously and value your feedback. Our Yardi trainers strive to set employees up for success by providing fundamentals and quality training material for each employee as they onboard. Our trainers are available to assist employees with questions and provide ongoing support so that each employee can feel confident as they train and learn about our software and protocols. Time spent supporting clients is logged so we can ensure that our clients’ needs are being met and that employees can best prioritize their deliverables. Logged time includes training, peer support, as well as personal time. When it comes to growth and career path options, we know that providing opportunities for training, learning, and advancement are critical for employee happiness and success! We strongly encourage employees to meet regularly with their managers to discuss their goals and find ways to be best supported, and HR has an open-door policy to provide additional support. We genuinely encourage anyone who has questions or concerns to reach out to their manager or our VP of Human Resources to discuss further. Wishing you the best in your future endeavors!