Opportunities abound if you follow the recipe - Senior Technical Account Manager Yardi Systems Employee Review

With most things in life, you have to buy in and want to be a part of something. This company has a recipe for success that's laid out for their employees. You'll start out as someone who feels the need to ask for help. However, demonstrating your transition as someone who asks for help and becoming one who helps others are the kind of folks who ultimately find the most success. I began as an Associate Technical Account Manager in 2019 and spent 5 days per week in the office. The company moved to a remote work policy in March of 2020 to allow company operations to continue safely during the COVID-19 Pandemic. At this time, the company appears poised to make a gradual shift into a hybrid model. In 2021, I earned my professional account manager designation and was able to drop the "Associate" from my title. This also means that you become exempt salaried. This is somewhat of a technicality at Yardi Systems, but it did come with a nice pay increase after the uncertainty of mid to late 2020 had passed. During the 2022 review season, I was invited to interview for the role of Senior Technical Account Manager (STAM) after a top performance in 2021.The process was intensive and challenging, but allowed for a well-timed point of reflection and accomplishments made to that point in my Yardi career. I earned the STAM role, along with a very nice pay increase relative to where I started. The 2022 reviews resulted in numerous individuals receiving larger-than-expected pay increases due to the company leveraging an outside consulting firm to right-size salaries against similar companies having similar roles and job descriptions. The environment is truly collaborative. Everyone helps one another out when trying to resolve client issues. The company recognizes this collaboration when you log time to a case citing the assistance of a peer.