Hiring of middle management, changed the positive culture of the company, whilst creating a glass ceiling for promotion causing an exodus of talent, most notably in the Product department. A culture of outside hiring with middle management preferring to hire colleagues they've previously worked without specific expertise. They company has little to no interest in mental health or personal development, preferring to construct ways to remove you from your role if struggling, with methods such gas-lighting you to make you feel inadequate rather than implement ways to improve your performance, no matter the length of time you've worked there or prior achievements with the company. Whilst not having a set HR policy at Yapily, HR regularly works with middle management to resolve any dispute management with a "mutual agreement of termination" of and employee. Co-workers regularly disappear without notice only to be told they have left the company without explanation. This is reflected by a high turn over of employees, with numerous employees eased out once the company feels the are redundant. Salaries are generally underpaid when benched marked against competitors, any salary increases does not match achievement and extreme workload is disregarded, haggling for pay is a common theme. Lack of defined career path within the company. Shares are offered with a long vesting period with most employees rarely achieving that time period Distinct lack of vision, leadership and communication from management. Business outlook / Roadmap is often defined then changed at a moments notice to suit a client or to chase a contract, creating disorganisation throughout the company. Opaque communication is encouraged, cultivating a lack of trust in the companies direction. Shiny on the outside but dark at its core.