Great, Supportive Place To Work - Customer Support Specialist YNAB Employee Review

5.0
30 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Company culture, Supportive, Great leadership,

Cons

Communication + expectations were sometimes unclear

Explore other reviews about YNAB

5.0
31 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with great people for a great cause (supporting others in finding financial freedom)

Cons

Not a lot of room for growth

2.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros: - Four day workweek - Fully paid insurance (including vision and dental) - 401k - 3-5 week minimum PTO

Cons

- CEO and exec team. - If you speak up or out against leadership, management, decision making, or the direction things are going, you are branded a "core value" misfit and either pushed out or fired. - Poor (basically non-existent) manager training. - Limited job growth opportunities. Very flat org chart. - Job responsibilities/scope creep outside of the 4DWW, so you're working on Friday anyway. - Feels like working for a cult. Seriously. And you see it much more clearly when you're out. - Lots of "pretty" core value language, strategy docs, and "company culture" mindset, but behind the curtains, it's a company looking to make money. There's not the loyalty you think there is. - Firings occur with no warnings, no PIPs, and you have no way to defend yourself.

4
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