Not Great - Member Engagement Coordinator Y-12 FCU Employee Review

1.0
16 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are fairly good and they have a lot of different things to get involved in.

Cons

HR is a nightmare! I’ve had a few jobs and this is the worst experience with HR that I have ever had. They would say one thing and then do something else entirely. It was really sketchy, and seemed like a bad sign. HR is supposed to be there to help you along and answer questions. They definitely don't like to help here and they didn’t seem to really know what they were doing. I wasn’t about to stick around somewhere that treats people like they are beneath them. It was a really weird experience.

Explore other reviews about Y-12 FCU

5.0
30 Jan 2025
Recommend
CEO approval
Business outlook

Pros

They are very good to their employees. I enjoy my job!

Cons

Wish the benefits were not as high especially the spousal surcharge.

2.0
22 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and they give a lot of vacation time.

Cons

Management is a joke. We reported a worked several times for stealing time and nothing was done. We also reported someone for doing loans wrong on purpose and again nothing was done. Finally tried to go to HR about the issue and HR knew we were trying to call them so they wouldn’t pick up the phone. Extremely toxic place to work. You can tell if they like you depending on if they ask for a doctors note when you call in sick. Even if you’ve been there 7+ years. The managers are moody and depending on their mood depended on what kind of day you had. They took everything out on you. Some days we were policed so hard we couldn’t get a drink of water. They will promote the lazy ones to managers because then they can replace that person with someone that’s going to meet their goals. They will keep aces in their places because they want sellers. If you happen to rub a manager the wrong way they will stay mad and make sure you don’t hit your goals by recommending other employees to members. Impossible to move up if you’re not in their friend circle. I’ve seen job posting available but at the same time had employees tell me they were already told they had the job. Seems unfair to post a job when you already have people in mind. It’s wasting everyones time.

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Y-12 FCU Response
9mo
Thank you for sharing your feedback. We’re sorry to hear that your experience with management and HR didn’t meet expectations. We take comments like yours seriously and are always looking for ways to improve. We appreciate you taking the time to share your thoughts.
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