Treats their employees like another number - Customer Success Manager Xplor Technologies Employee Review

1.0
4 Jun 2021
Recommend
CEO approval
Business outlook

Pros

My team is great, and orange is my favorite color

Cons

read the benefits carefully- there is always an asterisk next to the benefits. Fun fact- I was denied parental leave because I wasn't with the company for 12 months- Ive been with the company for 11 when the baby arrives. How crappy is that, right? (HR Im looking at you). PTO is not flexible- only when they decide they want to approve it.

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Xplor Technologies Response
4y
Hi there, We appreciate that you took the time to share your feedback. We know that becoming a parent is a very special life event and understand your frustration. We know that parents need flexibility, and while we try our best to have policies in place for all situations, we won’t always get it right. Feedback like this is really useful as we keep making Xplor a great place to work. Policies are important in any workplace as they help clarify the rules and standards for everyone. This is especially true in a company growing as fast as ours. Clear policies and procedures keep things transparent and fair for everyone. Becoming a parent is a massive milestone and we’d encourage you to discuss this matter with your manager and with our People team, to look at all your options. Our approach to PTO (paid time off) is flexible, and we believe it’s incredibly important that every Xplorer takes time off throughout the year to rest and recharge. We ask every Xplorer to discuss planned time off with their manager, so that our managers can plan appropriately. One of our goals is to make Xplor a great place to come to work which is why we appreciate you taking the time to share your feedback like this – thank you. Stefan from the Colleague Experience team

Explore other reviews about Xplor Technologies

5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I still get to work with the team I was acquired with (those who weren't unceremoniously canned at least).

Cons

-Insists on a hyper rigid corporate model, and it shows everywhere. In product development, leadership, HR. There's so much bureaucracy and rigidity in getting an answer to anything and all it means at the end of the day is that everyone you go to for help or clarification will pass the buck to the next guy. -Zero regard for employees as people. These people are cheap cheap cheap. It shows in salaries and benefits (worst US medical premium coverage I've ever seen), but also in subjecting employees to using terrible outdated tools, and in laying people off at a moment's notice with no regard for them or the workloads of those left behind. HR/People team where it seems like nobody knows what to do or how to help; everything is someone else's job. -It is a mess internally. It's a company made up of 20+ other products/brands, and nobody's talking to each other because nobody even can talk to each other. Everyone's on different systems, different payroll, different Slack, different Teams, two different versions of every policy, it's a joke. -It's depressing as hell watching them buy up other companies, fire half of them, and suck the soul out of those left behind. -I had a job I loved before we merged with Xplor. It's been less than a year here now and I cannot get out of here fast enough.

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