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      Xerox

      Engaged employer

      Xerox reviews

      Headache - Customer Service Representative Xerox Employee Review

      3.0
      19 May 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The plus about working for Xerox was that it was close to home for me and that the pay wasn't half bad considering I had been out of work for awhile

      Cons

      Dealing with customer who scream, swear at you and call you names. Not to mention they will change your schedule at not even a weeks notice knowing that it conflicts with other personal things that you do not have the power to change. Then use the points against you.

      Explore other reviews about Xerox

      5.0
      24 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      24 Jun 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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