4.0
7 Jun 2013
Anonymous employee
Current employee, less than 1 year
Cherry Hill, NJ
Recommend
CEO approval
Business outlook
Pros
Xerox Services has an extensive training course from entry level to core training. Ongoing education focused on where improvement is most needed. They provide the tools and it is up to you to utilize them. Great "team" environment where everyone works together to assist and lend a hand.
Cons
Very strict schedule which is normal for a call center. You must adhere to your schedule so it does not affect the service level. No salary increase for each new discipline you learn. You could have 5 disciplines and another person is only trained in 1 but you'll make the same salary. Even a slight increase would be great for moral but the education you receive is free so I guess it balances out.