Suffering from Xerox's recovery - Customer Service Technical Specialist Xerox Employee Review

3.0
12 Jun 2008
Recommend
CEO approval
Business outlook

Pros

After working for Xerox for a long time, I have seniority, long vacation time, etc. Many years ago Xerox was a fantastic place to work. Unfortunately, the cutbacks and downscaling that I've lived through have made me somewhat unhappy with where I am today. Careey opportunities and communication is good, but it depends greately on local management, and It's hard to trust what upper management is saying.

Cons

Cutbacks in Benefits, gradually losing value in the compensation package. There was a time when Xerox aimed to be the best in the industry, now average is good enough. I get work related phone calls all hours of the day and night, work/life balance is very poor.

Explore other reviews about Xerox

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very relaxed if performing well

Cons

Sapience tracking, wanting 7-8hrs of tracked work

See reviews by: Helpful|Rating|Date|All