4.0
31 Jul 2017
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Even though there are a lot of call center employees, your supervisor oversees about 10-20 keeping the group small and not feeling like you're ignored. I felt like I could go to my supervisor for help and questions and felt like they knew me and I wasn't just a number.
Cons
Working in the call center, I had to be on the phones every minute I was working. That means 40 hours a day minus the breaks. I personally prefer more variation in my job, which is why I looked elsewhere.