Awesome Company - CSR2 Xcel Energy Employee Review

5.0
5 May 2017
Recommend
CEO approval
Business outlook

Pros

Actively pursuing avenues that will better our agents to assist our customers in having amazing service.

Cons

Not having enough people that are customer service minded and not thinking this is just a paycheck.

Explore other reviews about Xcel Energy

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good people that want to help.

Cons

Corporate, everyone is money crazy.

4.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance, okay benefits, and cemented impact on the community

Cons

Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

See reviews by: Helpful|Rating|Date|All