A Company that has internal competing Standard Work and drastically understaffed in the operation - Service Center Manager, LTL XPO Employee Review

1.0
8 Jun 2019
Recommend
CEO approval
Business outlook

Pros

At least attempting to be more progressive with Policies Tenure of hourly employees

Cons

Not holding new policies to actual standard and playing favorites with who they prefer to utilize them for or against Terrible internal technology Terrible Morale Competing Policies from directors/VPs of different areas of the business Understaffing operation to cover for financial loses Hiring events just to ask to fire weeks later Lack of training with no ideas or willingness to get hands dirty and fix Benefits were hands down the worst I've ever had - incredibly overpriced for minimal coverage Will ask you to terminate team members and then expect your to now also cover for that loss in the operation Work Life Balance is Non Existent - a 14+ hour day all 5 days of the week is not uncommon - Expect to be working from home on Saturday and potentially taking some calls on Sunday

Explore other reviews about XPO

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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