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XFINITY Live! Philadelphia

Is this your company?

Server - Server XFINITY Live! Philadelphia Employee Review

1.0
11 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Only pro is you will meet amazing people and spend a great deal of time with them.

Cons

This place is terrible and I wouldn’t recommend it to my worst enemy. If you are a person of color prepare to deal with blatant discrimination. You could walk in with 10 times the experience as someone else and still be forced to jump through hoops to prove yourself while other people walk in the building and are allowed to work without training. Upper management picks a handful of favorites, and of course not one person of color is in that group, and those are the only people they even address let alone give respect to and the people that will always receive priority when it comes to scheduling. The General Manager is notoriously known for her inability to communicate. She addresses her staff along with customers like an angry mother scolding her children. If you find yourself needing HR, don’t even bother. As a person of color I was brushed off and not worthy of a sit down with them after reaching out not once, not twice, but three times. There was once a time where the money was steady and upper management listened to suggestions and feedback. But those days are long gone. The company as a whole is looking for ways to cut corners. They recently cut the pay of bar backs and food runners so now they make server pay with no opportunity to make close to what servers and bartenders make. They took away gratuity yet provide no support when a table leaves without tipping. They don’t even stock the building for its busiest nights with enough plates and silverware but expect staff to figure it out. The hours you are expected to work are outrageous and you will work a 40 hour week in the span of three days during peak season and management will very rarely make cuts with that in mind or even comp you a meal after a 16 hour shift. This company doesn’t care to treat their employees well and doesn’t even try and pretend like it does.

Explore other reviews about XFINITY Live! Philadelphia

5.0
9 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Money, location, benefits, employees, service

Cons

Nothing, sales, comp changes, policy changes

1.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Made good money during Phillies World Series

Cons

Literally an awful job. So unorganized, obvious favoritism, management was never to be seen, super high turnover (staff either had been there 3 weeks or 10 years, no in between), long hours for no reason, would be required to show up at 9am for a 4pm gametime, money was never worth it

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