When you can’t fire your way to profitability anymore - Operations Manager Wrench Employee Review

1.0
15 Mar 2024
Recommend
CEO approval
Business outlook

Pros

None after wrench acquired Yourmechanic

Cons

Everything after wrench acquired your mechanic. They acquired company and in contract stated benefits were going to remain yet after few months they changed both medical and vacation/sick time policy to medical being way more expensive from paying previously 20$ a month for awesome coverage to 160$ and having hard time finding doctors that would take the insurance. Company went from unlimited pto to 2 weeks a year for employees that had to be accrued. They completely screwed up on merging teams with people getting paid waaaay different wages for same job position. Some making 30 an hour while others 15 for the same position and we would be asked not to discuss or pay benefits with merged team. Company has had the same CEO for over 8 years despite it continuously failing to make company grow and they have had 8 restructures in less than 2 years. Their new brilliant plan is to replace US based employees that have actually been in the automotive industry for call center workers overseas with resumes and experience that look like they are about to be on a dating website. They have had several lay offs with people that actually knew how to run the business and they decide to keep those that have won popularity contest. Run from this place because you won’t last, some didn’t even make it a month.

Explore other reviews about Wrench

5.0
14 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great management team who keep things organized and running smoothly. Co-workers are good to work with and helpful when you need assistance. It's a good learning environment where you can expand your knowledge and dive into new things.

Cons

If you are open to learning new things, learning can be great, but if you are not looking to stretch a little, the push to be versatile may get a little overwhelming.

1.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The only Pro, was when it was YM (Your Mechanic)and not Wrench. Management was very attentive and actually cared about you.

Cons

Wrench got rid of 90% of YM Management and fell down the drain. Thier current operations are a mess. Managers have a high turn around rate and never return emails or phone calls. Get ready for a painful contract experience. They rarely feed you any jobs. I had at one point, 50 hours of availability a week and they gave me like 2.hrs. The pay scales are bad and start at $50 hr. No gas compensation or any bonus.

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