Assistant General Manager - Assistant Manager Wren Kitchens Employee Review

1.0
21 May 2017
Recommend
CEO approval
Business outlook

Pros

Money can sometimes be good

Cons

The way this company treat managers is terrible. Regional management and directors are dictators. They have no morals and will sack staff at the drop of the hat. The company will use the words 'failed probation' if you have worked here less than 2 years - They do what they like. You are pressured to sell at all costs and to the customers detriment. The company cannot handle the amount of forces sales and you have customers on the Wren Kitchens disasters Facebook page. The quality of the kitchens is terrible, just look closely in the showrooms. You will find yourself hounded day and night on WhatsApp groups, and if you do not reply in an instant you get in trouble. The sales targets are too high and you will be bullied. Stay away from Wren at all costs. Your hands will be tied when dealing with customer issues. The journey with the customers starts good, but they are promised the kitchen of their dreams and if either half arrives or mostly damaged. They complain at Store level, and you need to tell them to contact the single point of contact call centre. Pension is virtually nothing with a very low %. Hours are very long and you work all weekends and holidays - you will have no life.

Explore other reviews about Wren Kitchens

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

avatar
Wren Kitchens Response
3mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None - the company was run out of the UK HQ and had no real marketing function

Cons

Many and they filed for Chapter 7 bankruptcy in August 2026

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