Fun job in a beautiful environment, but poor upper management - Kitchen Designer Wren Kitchens Employee Review

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay used to be really great, the job itself is really fun. Also a beautiful environment to work in.

Cons

The commission structure would be adjusted every time there was a minimum wage increase to make it harder to get commission, so I ended up making less in my last months than I did in my first year. Also a very disgusting attitude amongst upper management of “we’re paying you enough so you can’t complain about anything”. Went through 4 store managers in 2.5 years because it was such a stressful job with no support from upper management. Ultimately there was a mass exodus from our store, with 8 employees quitting in 2 months because of an employee brought back after being previously fired for gross misconduct, who was really tight with upper management but had severe conduct issues and antagonised almost every other designer in the store.

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Wren Kitchens Response
1mo
Hi there, thank you for taking the time to leave a review and for your time with Wren. We are pleased to hear that you enjoyed the job and your work environment, though we recognise that these positives are being outweighed by some concerns for you. We take your concerns very seriously and would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further. Thank you again and we wish you the best in your future endeavours.

Explore other reviews about Wren Kitchens

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

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Wren Kitchens Response
3mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None - the company was run out of the UK HQ and had no real marketing function

Cons

Many and they filed for Chapter 7 bankruptcy in August 2026

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