Great opportunity, but upper managment puts on a facade - Anonymous employee Wray Ward Employee Review

3.0
6 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Wray Ward was a great opportunity for my career. I loved my coworkers and learned a lot from them.

Cons

Upper management was always preaching about company values and caring for Wray Ward employees, which looking back feels pretty untrue. They laid off nearly thirty employees in one day... completely out of nowhere. Many of those lay-offs occurred over Zoom while the employee was in the office and their boss was at home. The company leaders seemed to be devastated over the layoffs and the fact that the company couldn't afford to keep their employees, however, they continued to spend a great deal of money on company parties and cool gadgets for the office that served no purpose to the work environment.... like massage chairs and Metaverse VR goggles. They acted like they wanted to walk with these employees through the process of landing a new job, but provided little to no support in actuality. Upper management seems to care A LOT more about the image of the company than they do about actually cultivating a healthy culture that celebrates and values each employee. I hate to generalize all of the "higher-ups" because some of them were lovely, but most of them were pretty unauthentic.

Explore other reviews about Wray Ward

5.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

I started working at Wray Ward over the summer as part of the FORM internship program and instantly fell in love. The culture is great, the work is challenging but not going to lead to burnout, and there is a level of mutual respect throughout all levels of staff. It's overall a wonderful place to work! We also get to work from home Mondays and Fridays, which has made the transition from college life to adult life much smoother!

Cons

The office is always very cold!

1
1.0
27 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most team members are friendly and collaborative, particularly below the executive level. The office is clean, modern, and conducive to focused work. Work-life balance is respected — overtime is rare and usually voluntary.

Cons

The agency frequently highlights its status as “the oldest agency in Charlotte” — and it shows. While longevity is an achievement, the day-to-day culture and creative approach often feel stuck in the past. Leadership tends to be out of touch with evolving industry standards. Company-wide meetings meant to engage younger employees tend to come off as performative and tone-deaf, rather than inspiring or forward-thinking. Culturally, the agency functions more like a traditional corporation than a modern creative studio. That structure isn’t inherently negative, but it clashes with the brand’s self-image as bold or disruptive. Processes are rigid, creative work is often templated, and there’s limited appetite for risk or exploration. Nearly all client work falls within the home and building space, which quickly becomes repetitive and leaves little room for variety or growth. Some areas of leadership would benefit from a reset. There are persistent issues with behind-the-scenes gossip and a culture of cliquishness, particularly among creative leadership, which can erode trust and morale. Compensation is below industry average. Even when qualifications align, final offers often fall short of expectations, regardless of what was discussed earlier in the interview process.

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