Horrible management - Customer Service Agent Worldwide Flight Services Employee Review

2.0
3 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Supervisors and co-workers are fantastic. Feels like a family. Couldn't say anything negative about them. As long as you're good with passengers and people getting upset, you'll be fine at WFS.

Cons

GM and upper-level management is absolutely horrible. Wouldn't work with my school schedule whatsoever, had to call off for shifts that I had during college classes even though I informed them of my school schedule months in advance. Told many stories to many different people regarding who was getting promoted, and made false promises. Lack of communication was extremely apparent, and management played favorites. They wouldn't take suggestions on how to improve by employees and supervisors. They were rarely involved in day-to-day operation and would sit in their office chatting and laughing most of the time. GM and management would take days off for vacation and holidays off meanwhile we all worked. Pay is average but could be better because of all the stress caused by Allegiant passengers.

Explore other reviews about Worldwide Flight Services

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I’m bring considered for a part time position at ALB I intervied with Brendan Schulte abd found him to be extremely professional! Thank you , James Morotti

Cons

None whatsoever. The company provides outstanding service and prides itself on that

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Worldwide Flight Services Response
1w
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please email NAComms@wfs.aero.
5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Tammy Collor is respectful, calm always communicate with me she had that terminology to be the best general manager of all time. Plus Dee for WFs was great person with the personality of showing me training me, teaching me things with the great communication with the respectful knowledge, and craft that Tammy Collor, and Dee have that shows to me, but to other people is fantastic I would love for both of them Tammy Collor, and Dee get knowledge and raise and a bonus of what they do for us plus for the company

Cons

There’s no issue with everybody being respectful

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Worldwide Flight Services Response
1mo
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please email NAComms@wfs.aero.
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