4 May 2026
Anonymous employee
Working Solutions Response
3wThank you for sharing your perspective, and we’re glad to hear you’re looking forward to the flexibility of scheduling your own hours.
We understand that scheduling can feel competitive at times, as availability may vary depending on the specific client program and demand. Our goal is to provide a range of opportunities so agents can choose options that best align with their availability and preferences, and we continue to look for ways to improve the scheduling experience.
We appreciate your feedback and wish you all the best as you get started.