Low pay, high workload, high turnover, little reward for your loyalty - Journal Production Editor Wolters Kluwer Employee Review

3.0
31 Mar 2022
Recommend
CEO approval
Business outlook

Pros

- Management can be excellent - A lot of PTO (if you can take it, which becomes difficult over time as your workload goes up) - Work from home, flexibility to plan your schedule as you like as long as the work gets done.

Cons

Production lost a huge number of its staff during the pandemic due to the way WK treated its employees, and is likely to continue to lose more. Over two years it twice denied higher raises than usual (~2.5%), claiming "future market uncertainty," while simultaneously sending quarterly updates extolling its enormous profit margins. Old employees - those denied higher raises - were slammed with work from those who quit en mass and at times nearly doubled their workload from prior years during the lengthy period where there were no new hires to cover the work. For their loyalty they now make less than they did in prior years, due to inflation and aforementioned low raises. The company also proceeded to hire new employees at salaries significantly higher than the old employees', due to the competitive market for labor. This did not go unnoticed by staff, who continued to quit. In addition, there is no opportunity for advancement. The single step that is possible - a move to Senior Production Editor - comes with a mediocre raise and even more work and actually is not possible to get because the company now hires new employees at that level, and there are a limited number of those positions. This is a dead-end job for all but a few who become management. It will probably be outsourced and most staff laid off in the next 5 years anyway.

Explore other reviews about Wolters Kluwer

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Respectful innovative and smart culture and talent Strong customer centricity and high value work Unbeatable market share and superior product suites

Cons

Centralized teams need to be more accountable and move faster to deliver value Feedback needs to be open, better received to help move things along faster

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Wolters Kluwer Response
4w
Thank you for sharing your experience and for your time with us in Stamford. It’s great to hear that our culture, talent, customer focus, and product portfolio have been positive parts of your experience. Your feedback on accountability, speed of delivery, openness to feedback, and information sharing is noted and important for how teams are supported and able to deliver value effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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