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Wireless Vision

Is this your company?

Management is a toss up - Retail Sales Representative Wireless Vision Employee Review

3.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Great discounts and opt-in programs. Was paying $50/month for top phone plan and extras at one point. And a lot of phone manufacturers have programs for RSRs. Sign up for Samsung Elite, Motorola Insiders, and ESPECIALLY Otter University. I got so many free phone cases.

Cons

- Heavily dependent on management. The first location I worked at was in Michigan, and I loved it. Best manager I've ever had. He hired me on when I had little experience, and to this day is the only manager I know of whose employees would speak highly of him even when he wasn't around. But the second location I worked at, I resigned because my manager was threatening retaliation for an HR report. Truly a toss up. - High turnover rate. People would be in and out, and then you would be expected to work overtime. - Some customers are infuriating. The level of entitlement is truly baffling sometimes.

Explore other reviews about Wireless Vision

5.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Easy sale add upgrades and accessories and internet

Cons

High expectations and unrealistic sales goals rarely met. Most employees are not sales people and are hpung

1.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and commission opportunities, especially early on Good training at the beginning Some district managers genuinely cared about their teams and tried to do the right thing Opportunities to move up if you aligned with leadership expectations

Cons

Store employees are often treated poorly and seen as disposable Toxic culture that prioritizes numbers over integrity Widespread unethical sales practices in many locations, including slamming customer accounts with features or lines they did not request or understand Store managers engaging in deceptive behavior were often rewarded with recognition, bonuses, and trips Honest employees were at a disadvantage compared to those willing to cut corners Inconsistent leadership: district managers were either excellent or extremely ineffective, with no middle ground High stress, high pressure environment with little accountability at the top

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