Pros
I've been with Wilber coming up on three years. Extremely friendly to its employees and puts people before profit. Always. I honestly really enjoy going to work and doing my job every day and would gladly work overtime. Wilber really cares about it's employees and goes the distance for them. For example, after hiring you will go through a version of Dave Ramsey's Financial Peace University free of charge to you which is a great program that taught me a lot. Wilber also values its culture immensely. When it comes to benefits, Wilber is abundant. Hours are incredibly flexible, more so in some positions than others. As long as you get your 40 a week, they are extremely flexible with doctors, emergencies, and what have you. I really do enjoy working for Wilber, its quite literally been life changing. They have brought me to the single greatest thing in my life, and been incredibly kind and flexible with me, even when I made very drastic requests within my first year of employment. When I was having a very hard time in life I was approached directly by the CEO (who openly gives all employees his personal phone number) and talked to, and when I asked to talk to him at other occasions he didn't hesitate. There is a fantastic open door policy. Wilber also cares about the community a lot and does LOTS of charitable work. I'd give the work/life balance below 10 stars if I could. You are family and loved, however there are issues as listed below.
Cons
Wilber cares about your well being, but it can get excessive and annoying. Lots of the employees in management and higher area positions are very health sensitive people. It can get in the way of your work and your inbox can be filled with stuff that is not relevant to you if you are not a health sensitive person. If you ask to opt out or propose alternative methods, you are given a non answer and disregarded. It ends up creating a hierarchy/feel in the company that is not the most welcoming. Similarly there can be a "talk at you" and not to you feel with management. Other issues are that for the intensive interview and hiring process, you don't get the most competitive wages and getting a promotion or raise is very difficult unless you go out of your way to do additional work outside of the company regardless of performance. It also appears harder if you happen to not be health sensitive. It's caused employees to leave Wilber, and climbing just is not easy or feel encouraging. Lastly, the collectors/adjusters highly favored. These are the primary source of income by far given the type of company Wilber is so some favoring is understandable. All the benefits Wilber gives its employees are improved for collectors, and they can become untouchable of criticism and I have seen a superiority complex form because of it. Simple things in training are ignored, and easy things to fix can be ignored and create additional work for other teams. However a tool was recently implemented to help in this process that appears to be promising and is a step in the right direction. If you aren't a collector/adjuster you can feel neglected and less important in the company.