Great and efficient work, but long hours involved - Medical Biller Wider Circle Employee Review

Supportive management and team members who genuinely want to help you succeed. Training is thorough and sets you up for success when speaking with members. Positive work culture that values teamwork and empathy! Management is very approachable and open to feedback! Meaningful work where I'm apart of a team that connects with members and help make a difference in their community.

Pay could be more competitive compared to similar roles.

Mostly remote, provided equipment for the most part.

Remarkably poorly managed, manager was not prepared to lead a team, provide support, or receive any feedback. In person events did not correspond to our place of residence like we were told it would leading to higher than expected travel expenses. Management refused to be held accountable for constantly shifting goal posts and would be quick to punish missing increasingly unachievable goals. Management seemingly didn’t understand statistics and would blindly insist that more calls would eventually equal a higher engagement percentage. It never did. Insisted on unhealthy work/home balance. Encouraged recruiting friends and family members for free volunteer work to meet unrealistic goals. Encouraged to work odd or irregular hours that were not in the hiring language. Employees were seen as disposable, and would be scapegoated for management level failures. Shady hiring practices (contract vs full time etc) Opportunities to climb internally were given mostly through nepotism