Pros
When I first started at White Stuff, it was all chilled vibes with dogs in the office, office parties and free fruit in the mornings. Most people would arrive and leave as per their hours so there was no pressure to work longer hours. My team was great to work with.
Cons
Senior leadership cannot stick to a decision, and sometimes changed their minds multiple times leading up to a launch. This caused many in the business to stress because of unnecessary added workload and created a tense atmosphere. Senior leadership would react too hastily to a bad trading week to the point promotional messages were confusing to customers. Teams would waste time preparing promotions when it wouldn’t drive enough to even justify the man power to set it up. The CEO and Directors say they are trying to be a digitally focused brand, when they can’t make a digital first decision. It’s also hard to be a digitally focused brand when you make your e-commerce team the worst hit team with redundancies.