Okay - Front Desk Manager White Lodging Employee Review

3.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Good pay -Great benefits -cares about associates

Cons

-you will work long days -you're required to cover shifts -Cares more about hourly associates than managers

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White Lodging Response
3mo
Thank you for taking the time to share your feedback about your time with us in Chicago! We’re glad to hear you value the pay, benefits, and the care shown to our associates — that commitment to our people is something we take seriously. We also recognize that long days and shift coverage can be challenging, especially in a fast-paced hospitality environment. We appreciate the dedication it takes to support the team and our guests, and we continue looking for ways to balance operational needs with team well-being. Thank you again for your perspective and for your service at White Lodging!

Explore other reviews about White Lodging

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My career with White Lodging has been an incredible journey of growth, mentorship, and opportunity. I came to the company from a franchise chain restaurant background, bringing a strong foundation in service and operations, but White Lodging is where I truly developed as a hospitality leader. Over the past five years, I’ve been fortunate to be mentored by many talented leaders across the organization who continuously challenged and invested in my development. I started in Food & Beverage as a manager, progressed to AGM of the restaurant, transitioned into the role of Director of Housekeeping, and for the past two years have served as the Assistant General Manager of Courtyard. What I value most about my experience at White Lodging is the emphasis on internal growth, cross‑department development, and leadership coaching. The trust placed in me to lead across different disciplines has shaped me into a well‑rounded, people‑focused leader, and I’m proud of how much I’ve grown in such a short period of time.

Cons

I have nothing to note.

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White Lodging Response
1mo
Thank you for sharing your incredible journey with us! We’re so proud to see how you’ve grown across multiple roles and disciplines—your path truly reflects the kind of development and opportunity we strive to provide. It’s especially meaningful to hear how mentorship, cross-functional experience, and leadership support have shaped your career. Leaders like you, who embrace growth and invest in others, are what make our culture so strong. Thank you for everything you’ve contributed over the past five years—we’re excited to see what’s next for you!
3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

2-3 hours of actual paper work, taking the last check-ins/walk-ins, and answering phones. There is a good amount of down time if you can manage the hours.

Cons

Change in sleep schedule Repetitive To do Lists

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White Lodging Response
5d
Thank you for sharing your experience and for your dedication to the Night Auditor role over 5-7 years — that kind of long-term commitment truly speaks volumes! We're glad to hear the workload felt manageable and that there was some breathing room built into the role. We also hear your feedback loud and clear: the night shift schedule is a real adjustment, and the repetitive nature of the work can be a challenge over time. Most importantly, your reminder to recognize the night audit team is one we take to heart. The work you and your colleagues do overnight keeps our operations running smoothly, and that deserves to be seen and appreciated. If you have further concerns you would like to share with us, we encourage you to contact our HR business partner at HRBP@whitelodging.com. Thank you again for the honest and constructive feedback — it helps us continue to improve the experience for our team members. We wish you all the best!
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