Would not recommend - Account Manager White Cap Employee Review

Great team. Good work life balance

Can be overworked at times

Thought it would be an improvement over Home Depot. I was wrong.

I am sharing my experience to highlight a clear pattern of severe mismanagement and subsequent retaliation by Home Depot (and later HD Supply). As the first lead driver for their Home Depot Supply operation in Columbus, Ohio, I was forced to navigate a poorly planned system with no local warehouse. I regularly waited up to four hours at a third-party site for product to arrive, yet Streetsboro management immediately scapegoated me when I couldn't finish an 8-hour route in the remaining 4 hours. Because I spoke up about this blatant mismanagement, leadership became deeply hostile and unsupportive. I eventually resigned after three years to stop being their fall guy. Years later, I gave the company another chance under the HD Supply name, hoping things had changed. They hadn't. The operation was a compliance nightmare—no training, no log books, no ELDs; just pressure to hit the highway and 'hope for the best.' I finally walked away for good after a coworker openly made bigoted remarks in the workplace. The ultimate proof of their retaliation came recently: when I reapplied, I was informed that the company had maliciously coded my voluntary resignation as a 'termination' to ensure I was blacklisted. This is a vindictive company that punishes employees who expose their failures.