Too much change - Customer Support Whatnot Employee Review

Too many benefits have been taken away, we used to get raises of 5 to 10 percent, this year we received a 2 percent raise. They also state that we have unlimited PTO but we are actually limited to only 5 days a quarter. We also had benefits removed from us with no additional compensation. Will also note there is no advancement in the company and false promises, we used to have offsites every 6 months but now that has changed for the ops teams, we are always working whereas every other department gets to enjoy off sites still. There is extreme favoritism at the company and the way that senior leaders talk down to employees is very disturbing, if you are not in the inner club then you are considered worthless in their eyes. Platform used to be promising but they are sacrificing the safety of the platform for money instead.