Great Place Mediocre Pay - Personal Banker WesBanco Employee Review

4.0
1 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Love the community and employees but they lack competitive pay

Cons

No commission or bonus really if you blow your goal out of the water compared to other banks.

Explore other reviews about WesBanco

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and amazing customer service

Cons

The soft ranges need to be adjusted between markets

1.0
15 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefit and PTO and the hours

Cons

Working for WesBanco was once a positive and rewarding experience, but under the current management structure, morale has significantly declined. There is a clear disconnect between leadership and the day-to-day realities of how the system operates and how work actually gets done. Decisions are being made by individuals who do not appear to fully understand workflow, staffing limitations, or operational demands. There is also a concerning double standard in expectations. Management is permitted extended lunches outside the office, while frontline employees are required to remain on site sometimes without a proper lunch break because we are running on a skeleton crew. Employees are expected to continuously cover operations without adequate relief, which is both unsustainable and unfair. The burden consistently falls on the same employees who show up every day, keep the office functioning, and meet customer needs despite staffing shortages. These employees deserve leadership support, fair treatment, and adequate coverage—not burnout. If WesBanco wants to retain dedicated staff and maintain performance standards, leadership must address staffing gaps, enforce consistent expectations across all levels, and demonstrate accountability. Without meaningful change, morale and retention will continue to suffer.

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