If You're a Social Person..AVOID THIS JOB - Escalated Complaints Specialist Wells Fargo Employee Review

2.0
15 May 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, pay is decent, relative security

Cons

ECMO frowns HEAVILY on any social conversation in office. If you like to talk and get to know your coworkers, this is NOT the job for you. Any conversation with coworkers is seen as a distraction and a major hindrance to case production. Escalated Complaints Management Office is an expense to the company with no revenue. One casualty of the asset cap consent order is Wells Fargo cannot grow its profits without cutting expenses. This is the result..the company can't grow its business, so it has to bow at the expense altar. Even the hybrid work schedule wasn't created for generosity to employees but rather to reduce company expense with its real estate footprint.

Explore other reviews about Wells Fargo

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Thank you for contributing to the community. Your opinion will help others make decisions about jobs and companies.

Cons

Aggressive or discriminatory language Profanities Trade secrets/confidential information

4.0
1 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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