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      Wells Fargo

      Engaged employer

      Wells Fargo reviews

      Too Many Good Customer Service Representatives are - Customer Service Representative Wells Fargo Employee Review

      4.0
      24 Feb 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Wells Fargo is really dedicated to promoting from within. The campus provides a good environment with scenic surroundings. There are many online training opportunities for self development. There are new mentorship programs being offered to help with career development.

      Cons

      Management appears to be disconnected with the real challenges with achieving the unrealistic numbers that are required. This places unnecessary pressure on the Customer Service Representatives. It forces people to be more concerned about numbers than about helping the customers. This is a primary source of stress and takes away for wanted to work.

      Explore other reviews about Wells Fargo

      5.0
      15 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work as developers

      Cons

      I don’t see any cons

      4.0
      1 Dec 2014
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

      Cons

      Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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