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      Wells Fargo

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      Wells Fargo reviews

      More goods than bad. But still annoying - Customer Success Specialist Wells Fargo Employee Review

      4.0
      2 Mar 2021
      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay if this is your first “real” job. Great health benefits.

      Cons

      It can be draining talking to customers all day while also trying to meet all of criteria. They only want you to be on calls for about 2-4 minutes. Never forget to say a script or you will receive a bad grade in QA. Adherence is the worse thing ever. So if you’re someone who drinks a lot of water try not to, bathroom breaks may cause you to lose your job.

      Explore other reviews about Wells Fargo

      5.0
      9 Mar 2026
      Bank teller
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team and great benefits

      Cons

      Hard to become full time

      4.0
      1 Dec 2014
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

      Cons

      Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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