Sales First, Customer Service Second - Teller Wells Fargo Employee Review

3.0
2 Jun 2009
Recommend
CEO approval
Business outlook

Pros

- GREAT benefits - Opportunities for growth across company, if you excel - Strong bank, even in today's economy - Generous paid time off (20 days/year, can rollover days)

Cons

- Intense sales focus each day creates tension and stress for team members - "Grunt" workers must excel at sales and have good luck with random customer service surveys in order to advance--sales are valued above all else for promotion at banking branch level - Micromanagement

Explore other reviews about Wells Fargo

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great way to get tech experience. Exposure to a lot of tools, systems technologies and it's a fortune 50 company so very good to have for your resume. Benefits were good too. Great team working environment.

Cons

Not much growth. Pay could be better.

4.0
1 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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